Crick awards Hard FM contract

After a six month rigorous procurement process, the Crick has awarded its Hard Facilities Management (FM) contract to CBRE Norland, a leading UK facilities management provider. This is the largest single contract the Crick will award to an external supplier, who will be responsible for all the maintenance of the building and engineering infrastructure within the 1 million square feet institute.

The procurement process began in May and due to the size of the contract we were obliged to follow the OJEU procurement process, enabling any supplier from across the EU to apply. An initial PQQ process resulted in responses from fourteen companies, from which only six made it through the evaluation process and were invited to tender.  The tender process then involved a dedicated panel evaluating each tender against a set of strategic and operational criteria.  The panel also visited reference sites for each of the six suppliers, to meet staff and clients to help reaffirm the evaluation process.  Two days of moderation rounded up the process and CBRE Norland emerged as the preferred supplier.

Nick Carter, Director of Building Services at the Crick commented on the award:

"The Building Services, Procurement, and Transition teams did an excellent job in developing an extremely comprehensive specification against which the FM companies were invited to tender. We are delighted with the outcome of this process and look forward to working with CBRE Norland going forward. We were impressed by their service delivery, their approach to partnership and collaboration, and their previous experience in other life science organisations, which clearly demonstrates they have the ability to support a complex and critical research environment such as the Crick."

CBRE Norland will join the Crick in January 2015 with a phased roll-out of staff throughout 2015 to ensure full knowledge transfer from Laing O'Rourke and will work closely with the Crick Building Services team to oversee the commissioning of the building in the lead up to practical completion in November 2015.

The Crick is currently going through a similar procurement process for the other services in the building which include reception, security, cleaning and catering. 

Sign up for our newsletters

Join our mailing lists to receive updates about our latest research and to hear about our free public events and exhibitions.  If you would like to find out more about how we manage your personal information please see our privacy policy.